However, there’s a complication with BI 4.2 Support Pack 4. At the intermediate stage you’ll have BI 4.2 SP3 installed with an old (unsupported) version of the add-on (1.27), but this is ok since you’re not going to be using the software, you’ll going to update it almost immediately. You apply the Support Pack first (BI 4.2 SP3), THEN apply the add-on update (1.31 being the latest). But the Lumira add-on (1.27) isn’t supported on BI 4.2 SP3, so does this mean you need to go ‘via’ some Support Pack first or go ‘via’ some add-on? No is the answer. Lets say you want to update to a more recent version of the BI Platform, lets says that’s BI 4.2 Support Pack 3. This combination (BI 4.1 SP5 and Lumira add-on 1.27 is supported as per the PAM). Lets say that’s the Lumira add-on version 1.27. Lets say you’re on an old version of the product, BI 4.1 Support Pack 5 and you’re using some add-on which is equally quite old. You’ll find a page that lists which Add-on versions are compatible with which BI Platform Versions. It’s always advisable to double-check this point by looking at the Product Availability Matrix for the Product in question. However, if you update to the latest BI Platform Server Support Pack level and the latest BI Platform Server add-on level, then you’ll typically be just fine. Not all versions of all add-ons are compatible with all versions of the BI Platform. This means you can update directly to the required Support Pack and Patch level in one go, without the need to apply the Support Pack first, then the Patch. The Add-on Support Pack and Patch software are bundled into the same installer package. the Patch for the BI Platform Server Support Pack.īut I strongly advise doing it AFTER you’ve updated the BI Platform Server Support Pack to avoid incompatibility issues.Update any Server add-on typically after updating the BI Platform Server softwareĪpply any BI Platform Server add-on either before or after If you don’t you’ll have a corrupted installation. This applies to all servers within a cluster, i.e all servers must be on the same Support Pack level before the patch is applied to any one server. Update software to same Support Pack level before updating to same Patch Levelīefore applying any Patch, you must ensure that both your Server and Client software is on the same Support Pack level. You’ can’t just update the server without then updating the client. If you have the client software installed on the server, then you must update both. As soon as you update the client software, without first updating the server software, your server software will stop working! This is particularly important when both server and client software is on the same machine. Update Server software before Client softwareĪll server software must be applied before client software. Updating the SAP BusinessObjects BI Platform might well appear to be complex, however, there’s a few simple rules that you need to follow to ensure success.
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